In 2011, Pinto & Correia was certified by the reference standard NP EN ISO 9001: 2008 and has already made the transition to NP EN ISO 9001: 2015.
Our Quality Policy consists of:
In order to better execute its mission, and fulfill its inherent objectives, Pinto & Correia, considers the implementation and maintenance of a Quality Management System in accordance with NP EN ISO 9001, requirements applicable to the service.
In this way, its Quality Policy is assumed as an integral part of the company's general policy, and its guidelines and objectives are fostered by Management, taking into account the resources needed to develop the effectiveness of processes that are fundamental to continuous improvement and management of communication with all interested parties.
Pinto & Correia decided to implement a Quality Management System in accordance with the Standard NP EN ISO 9001, with the following objectives:
1. Customer Satisfaction and Loyalty
2. Continuous improvement of Services and Processes
3. Motivation and Valorization of Employees
In order to be able to fulfill these objectives and consolidate Pinto & Correia's activity, it is essential that everyone is involved and that they have a positive attitude, a total commitment to continuous customer satisfaction, in an environment of growth and trust.
In view of this Policy, the responsibility for its achievement is attributed to all employees of the company, being essential the support of Management and the commitment of all.